The first, and arguably the most important, part of the process is to thoroughly understand your needs. We will start by developing a detailed brief/search specification for you to sign off. We would suggest a face-to-face meeting, but if time does not allow this, then a detailed telephone conversation.
Find your perfect hire
It is critical that we set out a methodical path to evaluate the whole market and ensure you identify the best possible candidates. We believe that the most efficient and comprehensive approach to identifying, screening, and hiring these individuals is to use our TALENT process as outlined.
We are seeking highly qualified professionals who will look beyond the role to find a long-term career path, and who will, no doubt, be performing highly and happily in their current role right now.
Confidentiality
Confidentiality is the cornerstone of our business. Protecting the reputation of our client and the firm is of critical importance. To that end, we will only divulge your identity with prior consent and only present candidates who appear qualified and interested in the position discussed. In the event this is a highly confidential assignment we will ensure candidates sign a Mutual Non-Disclosure Agreement prior to divulging your identity.
As part of our consulting work, Madison Mayfair may furnish you with research, reports, analyses, assessments, reference checks and other material. Any such material will be provided solely for internal use and may not be passed to any other person or organization without our prior written consent. You will have the right to use and copy these materials for internal use but all other rights to the materials remain with Madison Mayfair.
Next we will spend time identifying and locating relevant candidates in appropriate companies across the relevant markets as we have agreed. We will keep you apprised of what the direct / indirect competitive set is doing. This part of the process attracts qualified people to you.
Having identified potential candidates the next phase is leveraging the opportunity; simply put this is the art of presenting your opportunity in the best light. Our role is to consistently explain the current and future opportunity and fully understand what would motivate such candidates to make a career move.
Once the initial pre-screened candidates have been spoken with and are truly interested in the role, we would move to examine them in more detail, not only against the search criteria, but against the candidate's values, attitude and motivation to move. We will only consider the best qualified individuals who are a great cultural fit for you and your organisation.
The next step of the process can include a behavioural test (DrakeP3), will include soft reference checks and verification of the candidates background.
We continue to test the candidates in terms of motivation, verify compensation etc. to ensure we have the right people.
Clients say it best
"Madison Mayfair delivered exactly what they promised. Finding a Director of Sales & Marketing of this calibre, in Mexico, in the timeframe we needed, felt like a tall order. Their knowledge of the market, the quality of candidates presented, and their professionalism throughout the process was outstanding. We wouldn't hesitate to work with them again."
General Manager, Luxury Hotel, Mexico
"Madison Mayfair delivered exactly what they promised. Finding a Director of Sales & Marketing of this calibre, in Mexico, in the timeframe we needed, felt like a tall order. Their knowledge of the market, the quality of candidates presented, and their professionalism throughout the process was outstanding. We wouldn't hesitate to work with them again."
General Manager, Luxury Hotel, Mexico
"Madison Mayfair delivered exactly what they promised. Finding a Director of Sales & Marketing of this calibre, in Mexico, in the timeframe we needed, felt like a tall order. Their knowledge of the market, the quality of candidates presented, and their professionalism throughout the process was outstanding. We wouldn't hesitate to work with them again."
General Manager, Luxury Hotel, Mexico
Search process
Our recruiting process gives structure and accountability to the recruiting engagement. By using this system we have a completion rate of over 97%.
WEEK 1
Create Opportunity Profile, Define peer group & candidate qualifications Commence candidate research & identification.
WEEKS 2 – 6
Headhunting, Qualification & Selection.
WEEK 7
Candidate Shortlist Presentation.
WEEK 8
Client Feedback, Schedule Candidate Interviews.
WEEKS 9 – 10
Candidate Interviews
WEEK 11
Final Candidate Selection
WEEK 12
Candidate Offer & Acceptance
FAQs
Q1: How do you find the right hospitality candidate for a senior role?
Our TALENT methodology drives every search. We start by building a detailed brief, then proactively headhunt qualified candidates at the right companies and in the right markets — including passive candidates who are performing well but not actively looking. Every shortlisted candidate is assessed not just against the role criteria, but for cultural fit, values and genuine motivation to move.
Q2: How long does a typical hospitality executive search take?
Most searches are resolved within eight to twelve weeks. Our structured twelve-week search timeline takes you from opportunity profiling and candidate identification through to offer and acceptance, with clear milestones and weekly communication throughout.
Q3: Do you recruit for hospitality roles outside the UK?
Yes. Madison Mayfair conducts searches globally, with experience placing senior hospitality professionals across Europe, the Middle East, Asia, the Americas and beyond. We have successfully completed searches in markets including Mexico, the UAE and across the EMEA region for some of the world's leading hotel groups.
Q4: What seniority of hospitality roles do you specialise in?
Madison Mayfair focuses on mid- to senior-level positions, including Director, Head of Department, and regional leadership roles across hotel operations, sales and marketing, food and beverage, finance, and general management. For board-level and C-suite appointments, our sister brand HPG Search leads the search.
Q5: How do you ensure confidentiality during the search process?
Confidentiality is central to everything we do. We never disclose a client's identity without prior consent, and for sensitive assignments, we require candidates to sign a Mutual Non-Disclosure Agreement before sharing any details. All research, assessments and candidate information we produce remains strictly confidential.